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Prentke Romich Company - Product Support Vantage Plus / Vanguard Plus Troubleshooting

Troubleshooting

Main Articles

How do I Reset My Vantage?
Below are some basic resets that you can try if...

Article 102   
How do I Reset My Vanguard 2 / Plus?
Below are some basic resets that you can try if...

Article 279   
My Clear-Display key does not work
When the Clear Display key does not work, it...

Article 065   
How do I Recalibrate the Touch Screen on my Vantage and Vanguard?
Over time you may notice that the icons and...

Article 068   
Do You Have Problems with Infrared?
PRC devices that have infrared capability...

Article 104   
How do I Install a New Software Card in my Vantage/Vanguard?
IMPORTANT!  If you have added your own...

Article 345   
How do I Adjust the Brightness of my Screen in the Vantage/Vanguard?
You can adjust the brightness of your...

Article 080   
Why does My Device Say "IR Remote Device is Not Responding?"
Problem:  Every time you try to speak a...

Article 226   
Why does My Voice Sound Different or Why Do I Have to Press Every Key Twice in my Vantage/Vanguard?
Auditory prompts are verbal output...

Article 100   
My Device's Voice does not Sound Like it Used To!
The SPEECH MENU is available for synthesized...

Article 228   
How do I Enter/Exit Shipping Mode on My Vantage/Vanguard?
Enter Shipping Mode:If you need to ship the...

Article 253   
Why do I Have a Letter L in my Status Area on my Vantage/Vanguard?
If you see the letter L in your Status Area,...

Article 366   
How do I Change the Spelling Keyboard in Vantage/Vanguard?
In the Toolbox under Choose Overlay menu, you...

Article 1217   


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